Page mode and taking orders

How the "At the venue", "Online orders" and "Both" modes differ, and in what order to set up order taking.

Order taking is set up in one place: "Menu settings" → "Order taking". The first decision there is the "Page mode". It decides which steps you see below.

Three modes

  • "At the venue" — the guest sits at a table. The cart shows the list to a waiter; if you turn on "In-venue orders go to the kitchen", the order lands on the kitchen screen.
  • "Online orders" — the guest is at home. The cart asks how to receive the order, plus phone, address and time.
  • "Both" — room and delivery. A guest who comes from a table is recognised by the QR code; everyone else chooses "I am at the venue" or "Delivery or pickup".

There is no separate "menu only" mode. To let guests just browse, leave the "Guest basket" switched off: without it orders are not accepted in any mode.

Order of setup

  1. Open "Menu settings" → "What the menu does" and turn on "Guest basket".
  2. Go to "Order taking", step "How you take orders", and choose the mode.
  3. "In the venue" (if you serve in a room): "Tables", QR codes and "In-venue orders go to the kitchen".
  4. "Orders for home" (if you take online orders): order hours, "Delivery", "Pickup", minimum order.
  5. "What the guest sees in the cart": "Name", "Phone", "For a set time", "Order comment" and "Payment methods".
  6. "Where the order goes": a messenger (WhatsApp or Telegram) and the order journal.
  7. "Register and kitchen" — optional: shifts, receipt, register settings.

Menus → Menu settings → What the menu does

Menus → Menu settings → Order taking

Above the steps there are marks "Done" or "To fill in: …" showing what is left. Steps that do not exist in the chosen mode are hidden, but their values are not lost: switch the mode back and everything is in place. Money settings (payment, shifts, discounts) can only be changed by the account owner.

Menus → Menu settings → Order taking → In the venue

See also: In-venue orders: tables, QR and payment, Order hours and pre-orders, Delivery: price, "free from" and zones

Did not find an answer? Write to us: [email protected]

Write to us